A cooldown is CS2's timed block from Valve's matchmaking, handed out for leaving or disrupting a match. Ordinary cooldowns climb four levels from 30 minutes to a week, while repeat VACnet cooldowns, issued when Valve Anti-Cheat (VAC) flags your gameplay as irregular, can now reach 180 days. Steam Support can't remove either kind, so the practical defence is knowing what triggers one and how the levels rise and fall.
What a cooldown blocks
Valve's support page says a cooldown keeps a player "from playing on Valve servers for a set period of time" after actions that hurt a match. It's issued whether or not you meant it, and Valve says you get an explicit warning before any action that would earn one.
Most triggers only count in Premier, Competitive and Wingman, according to the Counter-Strike Wiki. During an ordinary cooldown those modes are closed to you, but casual modes and community servers stay open. VACnet cooldowns are stricter: Valve says they block every game mode.
A banner at the top of the main menu shows the time left, and its tooltip gives the reason, such as "You abandoned the last match". When the cooldown ends, a notice warns that "subsequent cooldowns may be longer".
The four cooldown levels
Valve gives ordinary cooldowns four levels:
| Level | Length |
|---|---|
| 1 | 30 minutes |
| 2 | 2 hours |
| 3 | 24 hours |
| 4 | 1 week |
The level stays on your account for a one-week probation period, and another cooldown inside that week moves you up a level. Each week of clean play moves you down one. Valve's own example: an account brought back down to level 2 by clean play gets a level 3, 24-hour cooldown for its next offence.
So after one clean week, your next cooldown would be as long as your last one rather than longer. By the same rule, someone whose last cooldown lasted a week needs at least four clean weeks before a mistake costs only 30 minutes again.
To work out your level, Valve says to look at your last cooldown that didn't come from VAC: 30 minutes means level 1, 2 hours level 2, 24 hours level 3, and a week level 4 "(or above)". Levels can go past 4, but the Counter-Strike Wiki lists level 5 and beyond at seven days too.

What triggers a cooldown and how to avoid it
Abandoning. For Competitive, the match accept screen warns that you're "committing to a full match which could last up to 90 minutes" and that abandoning after you accept "will result in a penalty". Leaving mid-match brings a second warning; the game's text for it says abandoning "will apply a Competitive Matchmaking cooldown period". Failing to connect before the match starts earns a cooldown as well.
Disconnects and crashes. A dropped connection isn't an abandon yet. The main menu shows "You were disconnected from a Competitive Match" with Reconnect and Abandon buttons, while the others see a countdown starting at "waiting 3 more minutes before abandoning". Reconnect at once: Valve says anyone who doesn't get back in time gets a cooldown, even when their network or PC is to blame, and suggests fixing connection problems before queuing again.
Going idle. The server may remove a player who is AFK or not participating, and the removal comes with a cooldown. If you need to step away, Valve suggests asking teammates to call a timeout: "Call a Tactical Timeout" sits under "Call vote" in the pause menu, and a passed vote starts it at the next freeze time. Since February 28, 2024, idle tracking ignores freeze time and timeout periods.
Kick votes. Kicking too many teammates earns a cooldown, whether you called the vote or only pressed F1 to agree. Valve says kick votes should only be called in "extreme circumstances" and suggests reporting an abusive teammate instead.
Being kicked. Getting kicked from too many matches earns a cooldown too. A solo player matched with a party of four has had vote-kick immunity since November 8, 2023. Kicked players were also getting "the maximum CS Rating penalty" because of a bug; since Valve's October 6, 2023 fix, they get rating based on the match's final outcome.
Team damage and suicides. The Wiki lists team kills and excessive team damage as cooldown offences, and the game's reasons include "You killed a teammate at round start" and "You did too much damage to your teammates". Since February 28, 2024, players kicked from official competitive servers for too many suicides get a cooldown as well.
Griefing reports. Players who collect an excessive number of in-game griefing reports may get a cooldown. Valve says safeguards are in place so this kind can't be abused.
VACnet cooldowns: a separate track of up to 180 days
When VAC decides a player's gameplay is irregular, it disconnects them and the match is cancelled. Valve's page, dated October 21, 2026, says:
- The cooldown lasts at least 20 hours, although the page's list of reasons still says at least one day.
- Repeat VACnet cooldowns last "increasingly longer periods", up to six months (180 days).
- Everyone partied with the flagged player gets the same minimum cooldown.
- Everyone who gets one has their CS Rating adjusted, whoever caused the cancellation.
An earlier version, dated August 25, 2025 and archived on August 28, 2026, gave the length only as at least a day, plus one cooldown level, and named no maximum. Because a party member's flag becomes your cooldown too, queue with people you trust. The CS2 anti-cheat guide covers VAC Live match cancellations and permanent VAC bans.

If a teammate abandons
Surrendering only becomes possible after a teammate abandons; before that, the game refuses with "You cannot surrender until a teammate abandons the match." After an abandon, the vote panel asks "Surrender Immediately?" and warns that the match "will count as a loss". F1 votes yes and F2 votes no, and since October 6, 2023, every surrender vote needs a majority to pass.
Surrendering isn't among the reasons Valve lists for a cooldown. The player who left still gets one for abandoning.
Appeals and trading
Steam Support can't remove or shorten a cooldown, whatever the reason. If an automated cooldown turns out to be wrong, Valve's servers roll it back on their own, so there's no appeal to file.
Trading is less clear. Steam's Trading and Market Restrictions page says that if "a VAC Ban, cooldown or overwatch ban" is registered on your account, you lose the CS2 store, CS2 trades and item drops. The line sits under the VAC Ban heading and doesn't say which cooldowns count, so it's unclear whether a 30-minute abandon cooldown blocks trading. If a trade fails, read the reason Steam shows; the page says it typically gives one when you try.
Steam's own trade cooldowns, such as those from its Trade Protection system, are a separate entry on that page. The Steam trade and Market bans guide covers those, and VAC bans and your inventory explains what a permanent ban does to your items.
Sources
- CS2 - Competitive cooldowns and bans — Steam Support
- CS2 - Competitive cooldowns and bans (archived August 2026) — Steam Support
- Trading and Market Restrictions — Steam Support
- Release Notes for 2/28/2024 — Steam Community
- Release Notes for 11/8/2023 — Steam Community
- Release Notes for 10/6/2023 — Steam Community
- Competitive — Counter-Strike Wiki
- csgo_english.txt, CS2's English interface text — GameTracking-CS2 on GitHub



